Please provide your full name (nicknames and initials are not advisable) during checkout to ensure delivery goes smoothly in the event you're required to pick-up your order at the post office. Your order may be withheld by your post office if you are unable to prove that you're the intended recipient through ID verification.

Additional information may also be required for buyers in some countries, please include the following details in the 'instructions for seller' section during checkout. 

Address in local language and in English: China, Hong Kong, Japan, Macau, South Korea, Taiwan

SSID/ARC/Passport number: Taiwan

KTP/KITAS/Passport number: Indonesia

If you have a pre-order product in an order with an already available product, your entire order will be shipped together when the pre-order product arrives and is in stock.

Products purchased under the same order number will not be shipped separately. Exceptions may be made if an order has to be split up into multiple packages to stay within the size and weight restrictions of a single package.